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FAQs

Ordering

What payment methods do you accept?

     We accept Visa, Mastercard, American Express, Discover, and Paypal

When will my credit card be charged?

     Your credit card is charged as soon as you place the order.

When will I receive my order?

     Usually orders take between 12 to 20 days.

Why isn't my coupon code working?

     Check to make sure the code has not expired. If you have any questions email

     us at:  support@saveglobalshop.com

Shipping

How much is shipping?

     Shipping is FREE on all products EXCEPT special promotions like "Free item,

     just pay shipping."  In that case, shipping is not free.

What are your customer service hours and how do I get in touch?

     Our Live Chat is open from 9am - 6pm Mon.-Fri.  You can also contact us

     through email at:  support@saveglobalshop.com

 How do I get a refund or exchange?

     We are dedicated to customer satisfaction so please email us at 

     support@saveglobalshop.com for any problems. Thank you.


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